Frequently Asked Questions
Everything you need to know
Answers to the questions families ask us most. Can't find yours? Get in touch.
We provide a wide range of in-home urgent care: examinations and treatment for common illnesses and infections, rapid tests, bloodwork and labs, IV hydration and prescriptions. See our services page for the full list.
We currently visit patients in Brooklyn, Queens, Manhattan, Staten Island, Great Neck and Upstate New York. Our clinicians are mobile, so if you're nearby, call us and we'll find the closest available provider.
It's simple: call or text (917) 555-0148, message us on WhatsApp, email care@levorahealth.com, or request a visit online.
- Contact us by phone, text, email or WhatsApp.
- Our team takes some basic information and schedules your visit.
- A clinician arrives at the time and place that suit you and provides the care or testing you need.
That's all there is to it.
In many cases a clinician can be at your home, office or hotel within about two hours of your call.
Licensed, experienced clinicians — EMTs, paramedics, physician assistants and medical technicians — trained specifically for home visits and supervised by a licensed PA and our medical director.
Yes. When appropriate our providers can prescribe medication, and we can often arrange for it to be delivered to your home.
Yes. We collect bloodwork and labs ordered by your doctor and run tests such as overnight strep and viral panels. We follow up promptly to go over results and any next steps.
Yes. Visits for patients without insurance are charged a fee; ask us for the current price when you call.
We always try to help as quickly as possible, but at very busy times or in unexpected circumstances we may not be able to come right away. In that case we may suggest another time or refer you to another provider if that's better for you — and we'll keep you updated either way.